Moving Advice: Choosing a Mover I Can Trust

Here are some steps to follow when choosing a mover.

1. Call your local regulatory agency to verify their license.
2. Make sure your local regulatory body licenses the mover you are considering and that his certificate number is legitimate.
3. Check your local Better Business Bureau for constant complaints.
4. A reputable mover might have a few complaints lodged against him, but his record with the Better Business Bureau should show that he responds to and resolves complaints.
5. Ask for a certificate of insurance showing all required insurance liabilities.
6. All state regulatory bodies require insurance liability coverage such as property damage, workman's compensation, auto and cargo liability. These are absolute required by law in order to legally operate This adds to the cost of doing business, but it also protects you.
7. Make sure the mover's place of business really exists.
   Paying a visit can usually tell you something about the mover's integrity and professionalism. You can confirm that his operation is there and appears clean, organized and properly staffed.
8. Be wary of high-pressure tactics from telemarketers who give prices over the phone. This could be a ploy to prevent an estimator from coming into your home to provide you with an accurate, written estimate. Without a written estimate, it is impossible to give you an accurate assessment of the cost of your move.
9. Was the company listed in last years Yellow Pages?
   If not, it could be a legitimate new company. However, it could also mean the mover's license was revoked and he's trying to operate under a different name or the name or another licensed mover.
10. You should be able to meet or at least speak with an owner. If you can talk to the owner of the business, you can usually develop a feeling of confidence that he is experienced and responsible enough to assure a professional move.
11. It is a good idea to get a recommendation. A satisfied customer is the best sales tool for a mover.
12. You should ask your mover to supply you with a few references. A happy customer will be glad to boost about a successful relocation.
13. Ask if the company is a member of its local trade association. Most industry trade groups were formed to build confidence in the local trades. These groups check the credentials of all its applicants and verifies that they remain licensed and in good standing.